The use Customgurus.com is only to be undertaken by those of legal age. Any improper purpose is strictly prohibited.
Once you have placed an order on this website, you have confirmed that you have read, understood, and agreed with all our Terms and Conditions. Submitting a request along with the payment implies that you are legally obligated to abide by these Terms and Conditions as follows.
Defining Our Terms:
'Website' means Customgurus.com
'Consumer/Customer,' 'You' or 'Yours' refers to anyone submitting, bidding, executing an order, uploading any information, and transferring payments on this website.
'Company,' 'We' or 'Our' refers to Customgurus.com website.
The 'Messaging System' is the software that ensures constant communication between The 'Customer' and the 'Writer,' or with a 'Customer Support Representative.'
An 'Order' refers to the original request for a Product sent to our Company by the Customer. It includes particular requirements and a specification of sources to be used in writing.
An 'Order' is an electronic request for a paid service from the Customer for a particular writing service. The 'Order' specifies the scope of work and other requirements of the Customer regarding the Product.
Order' refers to the written Order that was submitted in electronic form online on our website by the Consumer. An order includes the work in its entirety along with its consumer requirements. Order Status shows the progress of the Order and current position towards completion. A product is the result of an Order, which comes as original content, written and delivered to the Customer following his or her inquiry as a digital document. 'Product Revision' is a request sent by the Customer for editing the final version of the Product, based on the initial requirements of the Order. 'Quality Assurance Department' refers to the Company's structural unit responsible for evaluating and protecting the quality of our Products and Services.
The 'Quality Assurance Department' is the entity in Customgurus.com infrastructure, whose mission is to guard and evaluate the quality of the products and services provided.
Support Team or 'Support' refers to the Company's structural unit responsible for coordinating and assisting the Order process.
A Writer is a person employed by the Company as a freelancer, who provides research and writing services to the Customer, according to the Company Agreement.
The term 'Balance' refers to the personal account of the Customer within the Company that stores Credits for the Customer. Funds added to his/her balance are done voluntarily to further compensate for the price of the Order (s) at their discretion.
The term 'Affiliate Program' refers to a particular program targeted at existing Customers of the Company. The program aims to reward regular clients with Credits to Personal Balance for driving new Clients to the website. The commission rates (rewards) get interpreted by the Company, and modification is possible at its discretion.
Order Placing and Registration
The Order becomes a reality by completing the Order form provided in the Application. No Product is provided by other means than by request.
The Order form will specify the scope of the work, Order parameters, and delivery terms. It is Your responsibility to provide exact, full, and final information to each standard Order form section when filling in Our Order form.
In addition to Your Product requirements, You will be requested to register by providing Your contact information such as Name, email address, country of residence, and telephone number. Should any of these parameters change over time, it is your responsibility to update your Profile accordingly or inform Support of such changes.
You shall not attempt to create another profile by changing your contact details in the Order form. You shall place Orders, communicate, and do business with the Company using one and only one profile, created during your first purchase. Should multiple accounts be discovered, access to the other accounts will become terminated, and purchase history will move to the first account created during Your first purchase.
Order Payment and Discounts
When placing an Order, you agree to buy the Product from the Company. The Company starts to process your Order only after the payment for the Product is made and is authorized.
The payment for the Product is calculated according to the Company's Pricing and is paid in advance, as stated in the Order form, once the scope of work has become identified. The Company is not responsible for Product delivery until the payment has been made in full, and has become authorized.
Orders can be paid with Credit Cards, PayPal, Wire Transfers, or by Credits on Your Balance.
The Company reserves the right to offer discount and bonus programs to Customers at its discretion using discount codes the Customer can use when filling out the Order form. If the system is not satisfied in the corresponding section of the Order form, the discount will not be given out by the Company for that particular Order.
The Company commits to provide equal access to discount and bonus program information for each Customer in the Company with no exceptions.
Upon Your Order evaluation, the Company may request for additional payment or additional time to work on Your Order since the impact of the work done to fulfill Your Order for an explanation after a manual review will occur. The Customer may decide at his/her own will to either agree to new Order parameters and Order Total or refuse to cooperate with the Company. If the Client wishes to stop working with us – a refund will be processed according to the Money Back Guarantee Policy.
When placing Orders and buying Products from the Company, You pay using any of the available payment methods at Your discretion. Should the case of partial or full payment reimbursement occur, You have the option to either proceed according to the Money Back Guarantee Policy, or to transfer funds to Credits in Your Account.
1 The credit equals 1 US Dollar and becomes kept in Your Account with no limit or expiration date. The number of Credits You store may be used to proceed with the payment for your future Orders with the Company.
Your funds are transferred to Credits at Your will and ONLY with Your approval.
After the completion of money transfers, they become non-refundable. Meaning, credit is strictly for future orders.
As a part of our loyalty program activities, the Company may provide You with a certain amount of Credits to further cover payments for Your Future Orders.
Order validation. The Company reserves the right to re-check the Order details following the final payment to confirm whether the requirements of the assignment become catered for, as indicated by the Customer. Should a mismatch occur, Support reserves the right to modify the Order to ensure that the Customer's requirements are accurate and submitted in a legit manner.
Order volume. Each Order placed by the Customer has a required amount, the number of words measures that. Upon the Product delivery, the document received has to match the expected number of words metric (the text may have fewer pages than requested, but should have exact word count, according to the «275 words per page double spaced or 550 words per page single spaced» rule). Should there be a page/number of words mismatch, the Client may request to reformat the paper to match the number of words/pages according to «275 words per page double spaced or 550 words per page single spaced» rule.
Changes in order details. Customer and Support may provide changes to the scope of work only if the Writer has not started the job yet. No changes can occur once the Writer has started researching and working on the Order. Should the order details increase in volume, order complexity, or narrow the completion terms, the Customer will be asked to provide additional compensation for the other instructions.
Resources: Should the Customer require specific resource material to be utilized in the production process, s/he must specify those resources and provide them to the Writer. If the specified sources will not be provided and the Writer is responsible for locating and paying for them, additional charges shall be incurred and must
Recompensed before delivery of the Product. In general, the following deadlines for orders are in place: for orders due within 12-24 hours, the submission of resources should occur within 1 hour of the order placement; for orders due within 24-72 hours, there is a 3-hour deadline;
for orders with a 72+ hours deadline, resources must be received a day in advance.
If the Customer did not provide materials within the deadline for delivering said resources, then extra payment and time for the completion of the Order would be required.
Communication. The Customer is highly encouraged to communicate with the Writer using the Messaging System or by contacting the Support team directly when seeking more information.
Progress tracking. The Customer may track the progress of their Order by using his/her personal account, where information about his/her Order and its status is displayed. The Customer may as well contact Support by using all communication means, which are available 24/7, to get updates on his or her Order status.
The preferred writer option. The Customer may select the ideal Writer to work on the Order by indicating his/her ID number in the Preferred Writer ID field on the order form. By doing so, the Customer acknowledges that there is no 100% guarantee that the expert Writer is available to work on the Order. Should such an instance occur, the Company reserves the right to assign the best available specialist in the Subject Area of the Order. The cost of the Preferred Writer feature will be funded back to the Customer to his/her Credit Balance.
The Company is held responsible for the delivery of the Product and for meeting the deadline indicated in the Order.
It is the Customer's responsibility to ensure the availability of delivery channels once the Company has provided the Product to the Client. The Company will not be held responsible for an incorrect email address indicated by the Customer in the Profile, spam filters, internet outages, and general customer negligence to provide communication channels and other contact means which are beyond the control of the Company. The Customer is encouraged to contact Support for any assistance with an Order's Delivery.
The Customer is held responsible for downloading the Product promptly after the Company has provided the Product.
Seven days after the deadline, the funds will be released automatically as this is a part of our Writer's protection. Please review each Order carefully. Once the entire agreed upon sum is received by the Writer, the work is complete, and refunds are not available.
Free amendments are provided to the Customer by the Company to ensure the quality of the Product provided and to ensure total Customer's satisfaction with the Product.
For a free revision of the Product, the Customer should submit a formal request for a review. The accomplishment of such a claim is possible through the Messaging System or the Company's Email Address. No later than 14 calendar days followed by the date of the initial delivery. As for a dissertation, the required time-frame is no later than 30 calendar days. The same 30-day rules apply to thesis, research proposal, dissertation chapters, or any other reasonably large assignment. Should the revision deadline be missed, the Customer may have his or her Order revised for additional payment or place an order for editing.
The Quality Assurance Department reserves the right to decline a revision request if the revision instructions violate first Order instructions. In such cases, the Customer may be requested to pay additionally for the requested changes or place the Order for editing.
The Quality Assurance Department reserves the right to decline or limit multiple revision requests if the Customer's behavior demonstrates blatant exploitation of the Writer and other unreasonable demands.
If the request meets all defined requirements underlined in these Terms and Conditions, our Company will revise the delivered Product free of charge.
The Use of Products
When making a payment for an Order, you agree it is for personal and non-commercial use only, and the amount you make is a reflection of the time and effort put into conducting relevant research and writing about your Order as well as all the necessary maintenance and administration for Product delivery.
You are not to reproduce, modify, distribute, or display the Product in any way on the World Wide Web or in the form of a hard copy over a reasonable limit necessary for personal use.
Writers who produce content on behalf of Customgurus.com shall grant ownership and Copyright privileges, as part of the Product of the Company. That retains full Copyright privileges of the Product we provide.
All Products are provided solely as an example of research, reference for learning purposes, or as a sample on how to perform an academic writing. All Intellectual Property Rights and Copyright remain with the Company.
The Company has a zero-tolerance policy regarding plagiarism, academic dishonesty, and fraud. We are not accountable if such unethical and illegal use of our products and Website content occurs.
We strictly abide by all Copyright laws. Any opposing activity is solely a responsibility of the Customer if he/she breaks our Terms and Conditions.
Disclaimer for Links Used on Customgurus.com
While this website may include links to other websites, we do not condone, approve, or guarantee that the content of these links complies with the Terms and Conditions on Customgurus.com. As such, our Company does not own, is not responsible for, and does not contribute or control any of the content stemming from the posted links on our website. Visiting these links is agreed upon as your own risk based upon the user agreement form that customers are required to submit along with your order form.
Services of Customgurus.com
The service Customgurus.com provides is used to further research into the subject, generate input for further reasoning, and citations. We help college students with their studies by providing them with examples of essays, articles, dissertations, case studies, coursework, PowerPoint presentations, research papers, etc. Customgurus.com essays are NOT intended to be forwarded as finalized work as it is only strictly meant to be used for research and study purposes. Customgurus.com does not endorse or condone any type of plagiarism.
Security and Privacy
Once you have submitted your Order or payment, you agree and acknowledge all of the following points and statements:
All our written products for or by Consumers are solely intended to be used for research, reference, or learning purposes on how to correctly write an academic paper within a specific citation style (i.e., APA, MLA, Chicago, Harvard, etc.). All and any information, as well as obtainable passages from the provided written works, must be appropriately cited if cited on a later date.
All consumers agree that all services rendered on this website require payment for the time and effort that are used to gather, organize, correct, edit, and deliver the Product to the Consumer after completion. Additionally, payment is used to maintain the website for further educational use by our Consumers. Other than a conservative number of printed copies for personal and educational use, the distribution, publication, transmission, modification, display, or derivative works may not be created from the final delivered Product by the Company without prior written consent from the Company.
All written products from our freelance consumers automatically transfer all authorship rights and ownership to the Company together with its partners and affiliates.
You, the Consumer, agree to destroy any delivered products from the Company after your research/reference purposes for the paper have been completed. No copies for redistributive purposes are allowed nor are our works to be used elsewhere without proper consent or citation. By using our services, you the Consumer agree to receive promotional information such as specials, contests, and discounts from the Company. You may unsubscribe from or subscribe for obtaining such information in your Profile directly.
Our Company makes no warranties or representations of warranties in regards to our website or its materials, stated or implied, that arise by law or otherwise. Including, without any limitation, a warranty of merchantability or suitability for a non-infringement, particular purpose, or any other implied guarantee or warranty that arises from the performance or deal with usage of trade. Additionally, the Company does not guarantee that our operation will run error-free, and we are not responsible for any repercussions from any mistakes that arise on our website. It is up to the Consumer to ensure the accuracy, usefulness, or completeness with any opinion, information, advice, or other content that is related to this service or available on this website. Please seek professional opinions before using any available functions on our website.
Limitation of Liability
In Agreement with the Terms and Conditions mentioned above, you acknowledge not to hold other Consumers, the Company, employees, agents, officers, directors, representatives, and promotion, affiliates, subsidiaries, advertising, and fulfilment agencies. Or any other third-party providers or information/data sources and legal advisors responsible for all losses, damages, rights, actions, and claims of any nature that come from or are related to our Company. These products include but are not limited to a telephone, hardware or software, electronic, Internet, email, network, computer malfunctions, difficulties or failures of any kind;
b. Unclear, failed, delayed, or incomplete computer communications and transmissions;
c. Any condition that arises due to the events that lie beyond the Company's control that cause the Product to be delayed, disrupted, or corrupted;
d. Any injuries, losses, or damages of any kind that arise with connection to or as a result of using our services;
Any typographical errors or printing mistakes in any of our materials associated with our services.
Additionally, you agree not to hold our Company and its affiliates responsible or guilty of any claim, demand, suit, including attorney's fees, made by another third party concerning or arising from the use of our service. You agree not to involve Attorney fees made by another third party arising from the use of our service, your breach or violation of these Terms and Conditions, the breach by you of the rights of any third party, or any other personal act of omission committed by you.
Under no circumstances will the Company be made responsible or liable for any direct, indirect, punitive, incidental, consequential, or special damages that arise from or are in any way related to the use of this website and any of its provided information. Some states and jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. As such, the above-listed restrictions may not apply to you.
We reserve the right to terminate your right to use our Services. Even when you have paid the full amount, if the information initially provided for registration on our Services or that is later subsequently modified, contains false or misleading information, or conceals or omits any information we consider as being relevant; if you do not cooperate throughout the ordering process; if we suspect that you are involved in any fraudulent transactions.
Any attempt to undermine or cause harm to Customgurus.com server or its customers is strictly prohibited and will be subject to automatic account termination. Including spamming, the transmission of - malware, viruses, trojan horses; or by linking to sites and files that contain or distribute them.
Customgurus.com may terminate your account and forfeit any fee to be paid at any time without prior notice if you are in breach of the terms of this Agreement. The Company will be the sole arbiter as to what constitutes a violation of the Agreement.
You, the Consumer, acknowledge and agree that the Company may entirely or unilaterally change these Terms and Conditions without prior warning. It is, therefore, highly recommended that all Consumers on our website read these Terms and Conditions from time to time to see if any changes can occur.
We shall not be responsible or liable for any type of delivery issues which are beyond our control, including those resulting from any of Your service providers like the Internet, email, etc. We are also not responsible for the failure of the customer to download the product. Our Support Team is available to assist You with any delivery problems 24/7.
The products delivered by the Writer who was engaged by You shall be finished as per Your specifications. You shall own the full copyright pertaining to the products and other materials delivered to You. If You receive any content from our writer that is plagiarized trying to pass as original, You may reject the product and the payment may be withheld.
Taxes and Chargebacks
Taxes: You are responsible for the payment of any taxes, including any services or value-added taxes, which may be applicable depending on the jurisdiction of the services provided. Depending on Your country of residence or location, You may be subject to certain ad valorem or other taxes, on certain fees that We charge. These taxes will be added to the fees billed to You, if applicable. You acknowledge that You must comply with the income tax provisions in your jurisdiction.
Chargebacks: When a chargeback (which is a challenge to a payment that a Customer files with their card issuer or financial institution) occurs, or any subsequent reversal of payment that is made by the payment product issuer or third parties (such as payment processors) and not by us, We will follow the protocol below. You acknowledge and agree that We will be entitled to recover any chargebacks and reversals that are imposed on us by a payment product issuer or a third party (such as payment processors).
We are entitled to the funds which were charged back from the Writers to You, as well as any processing or any other fees which were incurred by us on those chargebacks and reversals. You agree that We may reverse any such payments made to You, which are subject to the chargeback or reversal instruction via your payment product issuer or third parties (such as payment processors). If You initiate any chargeback request or other “Request for Information” or similar processes, You expressly agree and consent to us to share any and all information in relation to your agreement of these terms and conditions, in order to defeat any such chargeback request.
The Use of Our Services
Our services at Customgurus.com are used to help extend research into the different academic disciplines, enhance the input for further research programs, reasoning, and studies. Our assistance enable college learners in their studies by providing them with sample essays, articles, case studies, thesis and dissertations, PowerPoint presentations, argumentative essays, and research proposals, among many others. Custom Gurus’s essays and research papers are STRICTLY meant for research and further studies only rather than forwarding them as final work for marking. We Do Not Support any form of plagiarism.